Read the letter in this order
- Identify the decision.
Is the issue entitlement, the assessment of an already entitled condition, an effective date, or another benefit question? - Find the reasons.
Highlight the key findings and the evidence VAC says it considered. Note any facts or records you believe were missed or misunderstood. - Identify the evidence gap.
Does the letter say the diagnosis, permanence, service relationship, severity or functional impact has not been established? Quote the concern accurately in your notes. - Compare the reasons with your file.
Make a short table of the issue, what the decision says, what evidence you submitted and what additional information may address the concern. - Ask about the correct next step.
Contact VAC or a qualified representative to confirm what review or appeal routes are available for this specific decision and the applicable deadline.
Decision review worksheet
For your own preparation, write down:
- Decision date and date received: ____________________
- What VAC decided: ____________________
- Main reason given: ____________________
- Evidence I believe was overlooked or misunderstood: ____________________
- New evidence I may be able to obtain: ____________________
- Question for my representative: ____________________
- Deadline to verify and who confirmed it: ____________________
Do not wait to resolve uncertainty about a deadline. Ask VAC, BPA, the Legion or another qualified representative promptly. A request for clarification may not extend a review or appeal deadline.