Research can provide context about process design, assessment consistency and delays. Always distinguish general findings from evidence that proves an individual claim.
Improving Assessment Consistency for Veterans
A Veterans with Cancer Inc. paper proposing better communication, supervision and verification, focused learning and informal facilitated resolution discussions. Read the paper (PDF).
Shocking Wait Times for Veterans’ Disability Claims
A policy paper examining delays across the claims, review and appeal process and proposing practical measures to improve timeliness. View the related wait-time paper (PDF).
Addressing the Need for Equity Among Veterans
A discussion paper examining how cancer claims and toxic exposures are handled and considering approaches to improve equity. Read the discussion paper (PDF).
Doing More With Less
A paper exploring early dispute resolution as a way to resolve disagreements earlier and reduce avoidable escalation. Visit Veterans with Cancer Inc. to locate the current publication.